Our Reviews

Morgan and Johnny was very friendly and helpful.

Hector is the best

Our salesman, Rahul, was very helpful. He got us in and on the road in a timely manner. We will definitely use this dealership again.

Everything was really nice.

The initial check-in and shuttle service were excellent. The shuttle was prompt, and the driver was very personable. However, the rest of my service experience was deeply unsatisfactory. I brought my 2022 Buick Envision in for a recall, also opting for an oil change and tire rotation. I reported that the vehicle was slow to start and asked for the battery to be checked, noting it had been replaced by this same dealership just 18 months prior. Initially, the service advisor called to inform me the battery had low voltage and recommended a replacement at a quoted price. After brief research, I approved the replacement via the dealership's texted link. When I called for a status update later that day, I was told I had not confirmed the replacement. Reviewing the service documentation, I saw that the battery had actually tested as "good," which contradicted the advisor's initial report. Given this inconsistency and the battery's recent replacement, I no longer felt comfortable authorizing the service. Upon arrival, my vehicle would not start, and I had to use my own portable jumper. There had been no communication from the staff that the car was inoperable. The situation escalated on my drive home when the headlights began blinking on and off intermittently—a severe safety hazard. That this critical safety issue was not identified or, if it was, not communicated to me is highly concerning. This experience has significantly eroded my confidence in this service department's competence and integrity.

Once checked in, everything went smooth and efficient.

Greg and Jim were extremely helpful and made our purchase a smooth process.

Called to schedule my first service. Earliest appointment was 3 weeks out.

Very helpful and extremely friendly service

They did an excellent job responding and adjusting to my needs

We came to look at trucks with no intention of buying a truck. My husband found a truck that was very much like the truck he built online. Three things were missing. Ryan Wilson greeted us and helped get pricing for everything my husband wanted to add to the truck. He was very professional and friendly. Alex helped with the pricing and answered all our questions. We drove away in an amazing truck. My husband is very happy. We are excited to bring the truck back for all the additions. We had an amazing experience working with Ryan, Alex and the parts guy. Thank you for helping us find our forever truck.

service done correctly, minimum time required and pleasant helpful people. all you could ask for.

Mo is the best! She is forthright, no bullshit and does not over promise and under deliver! Somebody got smart when they hired Mo. she is a very good communicator. If I still had my businesses I would hire her away from you guys in a heartbeat!

Outstanding customer service care with service advisor Heath was very pleasant. All issued that I discussed with Heath was acted upon in an efficient and timely manner. The service was provided was good value for the services complete and accomplished. I will definitely schedule service needs at Bentley Buick as my 2023 Enclave needs service attention. Great job Bentley Buick and excellent communication/updates Heath Blasingame. Thank you.

It was professional and great experience dealing with them.

Bentley gmc had the exact truck I was looking for. I sent text asking about it and Rahul reached out immediately and from there he made everything easy. Very good experience.

Friendly, helpful. Technician diagnosed irritating noise coming from the engine and was able to fix and replace power steering pump. I was told by Sunset Chevrolet in Sumner Washington that it was normal. They lied and dealt with listening to hit for months. I am glad that I no longer have to put up with it. One of the additional perk was they offered a shuttle ride which helped. Thanks so much for everything John Turney.

Great job

John Michael was courteous, honest and straightforward in dealing with us during the transaction

While the 4.5 hour wait was a little long (but not unexpected), I was very comfortable during the wait, and Hector checked in on me several times. The check in process was really good - fast and high tech. And the vehicle report was excellent and delivered to my email within minutes. When it was all done, everyone was super professional, including the lovely cashier that got the paperwork ready. All around a really great experience.

Customer Service was excellent

I was taken car of they are some of the best people i have work with thank you

great

Very professional, knowledgeable and friendly.

Did everything on line. Truck was delivered when promised

Nelson did an A+ job selling us a new Caravan truck. He was very helpful and knowledgeable on all the features of the truck and very friendly and personable. My wife couldn’t believe how good and enjoyable the purchase experience was with Nelson and all your people. Thank You!

Arrived late in evening and was able to close the deal and head home with a great price and great new Yukon! Wow so amazing - I had a great experience will Salesman Nelson and with Finance rep. Dillian. Both individuals are very knowledgeable and very helpful. Thank you GMC Cadillac Huntsville

great service and speed of work done

Excellent service from start yo finish. I highly recommend Bentley Buick Gmc Cadillac.

Brought my 2021 GMC Yukon in on Saturday for a screen message, and Mo Marzano and Joe were great. Very accommodating, clearly explained my options, and made the whole process easy. I truly appreciate their help.

Oil change

Prompt courteous service

Mo Morzano was a pleasure to deal with. Thanks for the good service

Excellent dealership and very easy to do business with.

Everything was great!

Very courteous and professional and fast

Friendly and convenient.

Super friendly staff and had me in and out quickly.

It took two days from my appointment before they worked on my car

Took too long to repair. Price too high.

Great team at Bentley

Wonderful service.

The salesman was very courteous

Great customer service.

While negotiating the deal, which included my trade in, everything was handled professionally, all numbers were on the table, no hidden fees. The salesperson, and sales manager were involved in explaining the trade. Even the owner of the dealership stopped by to say hello. Very comfortable feeling.

Fantastic service.....

Greg Edmonds was excellent. He took care of me from beginning to end.

Greg Edmonds was great to work with on purchasing my new vehicle. Dillion was also excellent and the whole process went very smoothly. My questions were handled very professionally and overall the buying experience was excellent.

Posted ✔️ I bought a new car for my soon-to-be sixteen year old, and I couldn’t have been happier with the experience from beginning to end. Shout out to John Michael for helping me get the deal and financing that I was looking for - he was amazing! Not only was the experience one of the easiest I’ve ever dealt with, but the salesman, George Torres, went above and beyond to help make my daughter’s surprise extra special and impactful! George missed his calling in comedy and/or theater! My daughter LOVES her new car, and everyone who has watched the video of my daughter’s surprise has been blown away by George’s sales abilities! Thank you Bentley Buick GMC for helping me make my daughter’s car dreams come true. ♥️

I had a smooth and easy purchase with Jesus.

The salesman and the finance associate were very helpful and answered all of my questions. They made the process easy without taking up too much time.

The service was completed as stated and on time. I do think your dealership should have one person (who contacts each driver) to coordinate your courtesy drivers so that if there is a conflict with which driver is to drop off or pick up a customer doesn't get messed up by failing to get a customer at the needed/appropriate time.

Heath took care of business like a professional!

As always, it goes better then expected.

It was very relaxed and efficient

Mark and Joe was phenomenal to work with! Casey always the best as well!

Everything went well

Great people , great service.

Jeremy an Rahul are very helpful. Highly recommend

Excellent service!

It was good

Had I great experience and they were very professional.

John T. In service is an awesome service advisor. I always request him by name. He was my service advisor at Landers McLarty for my Silverado until he moved over to Bentley, much to our surprise since we also have our Buick Enclave serviced at Bentley. Very honest and points out things we weren’t aware of, like the exhaust leak! He’s a good man!

Mo Marzano, along with the shuttle driver, Joseph Lucas or Logan, I believe, was absolutely outstanding to work with. I’ve owned many vehicles over the years, from domestic brands to high‑end imports, so I’ve spent plenty of time in service centers. This was, without question, the best experience I’ve ever had. From the moment I pulled into the service department, to meeting Mo, to the courtesy ride, all the way through vehicle pickup, everything was seamless and exceptional. A++

Nelson was amazing, he took time to listen to me and even brought in a vehicle that better matched my needs. He explained everything in a way I could understand and was with me through the entire buy process. All other employees involved were also great and explained things and were very accommodating through the process also. A great experience for sure.

Service Representative was polite and my vehicle was repaired in a timely manner.

The repair on my 2007 Envoy was challenging because a new gas tank wasn't available and a used tank had to be sourced through the open market. Bentley was able to source the part and make the repair. Heath Blasingame kept me updated through the entire process and I appreciate his courtesy and professionalism.

Staff was professional and eager to work with me and my requests.

Very satisfied!

Very professional and friendly staff. Kept me posted as to status of my vehicle.

Thanks for the superior service.

Everyone I dealt with from the begining of the process to the delivery of the vehicle was a pleasure to work with. Joe Fergusan was very helpful and attentive. Thank you to everyone.

It was good

Smooth deal. Victoria did an excellent job!

From the moment I met my salesperson Drew Joner I knew I had made the right decision! This young lady is amazing she’s awesome and very calm detailed and a very hard working lady she exceeded all my expectations way above satisfaction she deserves a bonus! Her sales expertise and just down right respectful witty fun loving and seems like someone I’ve known for years! She’s a winner definitely brings it home Buick should be very proud to have such an outstanding employee also we connected on many levels of similarities she did everything she told me she would do from the beginning until the end! I love her like my own! I can’t brag or give credit enough for Drew she’s the best I’ve never had such a breeze at buying new vehicle purchases and I’m a mustang lover now turned Buick! And Lamont Wright was exceptionally awesome as well they are two great people that I’ve completely put all my trust in and looking forward to seeing them each time I have my car serviced or cleaned! Thank you Drew and Lamont! Hats off to you guys! Love you❤️

Kevin is the Best I have ever had the pleasure of dealing with ... Thank you Kevin

Greg did an outstanding job of locating and getting me set up in a new Sierra HD. Bentley GMC in HSV gets my highest marks.

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Joe Ferguson was great in helping me find a truck and getting the best deal.

Total time was one hour and 45 minutes. I was surprised it took that long to replace a rear brake light, but everyone was very nice.

The workmanship of your mechanics are very impressive.

Good

Mo was great. She explained everything very well and the service was done in a timely manner. Checkout was quick and easy also.

Mo was great and very easy to work with!

It was smoothness and didn’t take much time.

Jesus was my contact and he was fantastic!!

Everything was great friendly and fast, And really the best service advisor i every had anywhere

Just seems to cost a little more than it should and they used to give you a quick car wash.

Great experience as always. Thank you Greg Edmonds!

Service was great.

Kevin kept me informed and everything exceeded my expectations.

My first service was performed on my new vehicle, rather quickly...

Very patient and helpful, personable No high pressure sale. Had the vehicle I wanted and great price.

Fast and Easy

Everyone was very kind and professional

Overall it was good, however I never got the opportunity to see what the cost would have been for me to purchase my lease vehicle so I feel a little buyer remorse honestly when I went there was not trying to purchase a new vehicle I wanted my lease one for purchase now I will have to figure out this higher car note

Everything went as planned. Heath did a very good job.

Excellent job from start to finish, well pleased with the service and customer service.

From initially pulling into the bay for service to my advisor Hector, the service was great.

Customer service done well.

Picked up our vehicle yesterday after an accident repair and had to be returned this morning due to areas missed

Simply the easiest deal I have ever made. You won't be sorry. No pressure. Excellent group of sales professionals. I highly recommend Greg Edmonds. He was fantastic.

Between service and body shop yall make my world go round

As always, service representative and entire service team provide great communication and customer service.

Johnny was a nice driver to take me home

Sam, the service manager along with Christian Holmes, our salesman, made the service experience very good.

Great Experience. Daily update call to keep us abreast of the progress

Service Department provided step by step notifications throughout the repairing of our vehicle.

Bad experience with the initial car to schedule the service for my car. I requested a loaner and was immediately told they didn’t know if they would have one. The service advisor that worked with me was a little abrasive. I don’t know if he repeatedly questioned me to get the details of my service correct or didn’t believe what truly happened. When I picked up my car I thought they would have performed a simple was and vacuum but they didn’t. I guess they don’t do that at their dealership. Seriously considering going to a different dealership for my service. Customer service is big to me….

My experience buying my 2021 Silverado went well. But, after purchase I found that I couldn’t pair my phone with the truck and the info system needs to be replaced. I am scheduled to return on Feb 6th. This is an inconvenience done I need the truck for a trip out of town on February 2nd.. I was pleased with the service I received from the sales department.

Very smooth process. Highly recommend.

Did a great job in a timely manner. The service writer was awesome.

Good service and people. Craig my salesman was great

I was received at Bentley at around my appointment time 7:15. I was told that it may take an hour or more to program a key for my GMC truck. Service was great and I was there about an hour In the waiting room when I was notified my key was complete. Service was great and professional. And the new key works well.

Great support and service from Moe and Bentley Buick Huntsville, AL

No issues. Helpful and quick service.

Hector and the rest of the team has done another great service to my vehicle while providing professionalism and updates throughout the process.

Kevin is a true joy to work with during getting your car serviced. He is very thorough and knowledgeable. The cost of breaks is outrageous what you all charge for a $75 part. Three times the price is a crazy in my opinion. The service was great the price was not.

Bentley service did a fine job on oil change, tire rotation and def fluid top off.

Good Folks

First time purchasing a new vehicle from Bentley and the whole process was smooth. Found the vehicle I was looking for as they have a huge selection! George was wonderful to work with!

Great Customer Service

Greg Edmonds and the team there are absolutely fantastic!!

NA

Quick!!! Very Professional!!! Technician did a thorough inspection and resolved the issue. Couldn’t be more satisfied. The office staff was very friendly and answered any questions I had. Thank you for what you do

Always great service.

Super fast service. Great staff

Hector was very professional and kept me notified of all that was going on. I like the like that tells you about your car. The return time was to long for me. My appointment was 8:00 on a Friday and my car was not returned until 1:00 on Tuesday. We did have bad weather at the time to maybe that was why.

I scheduled and took my 2024 GMC Denali into Bentley GMC, after receiving a “service engine soon” light message. I met with Hector Analista, Service Advisor, and he was very professional and extremely helpful. He informed me what the issues were with my vehicle with great detail. I would strongly recommend Hector and Bentley GMC for all your vehicles and service needs.

My service provider, Mo Marzano, was great and as always the GMC techs do a great job on repairs and service.

The people at Bentley Dealership are the best people to work with they are very professional I have been dealing with the same people for over 10 years and that is why I come back to buy all my vehicles. Also drive 2-hours to have my vehicle serviced.

Professional

Good service Thanks

Morgan explained all details of regarding the issues with my truck better than any vehicle service person I have ever met. Follow up was excellent.

Very good service

Great

I have a great experience working with Jesus and Matt. They met and sometimes even exceeded my expectations. I will certainly keep my business at your dealership.

Mo was great she handled everything I asked and more!

the staff are very friendly and easy to communicated with. I can feel their sincerity .I trust them with my vehicle. I know it’s in great hands.

It was my first time to get my vehicle serviced and the experience was amazing. Everyone was so polite and very helpful.

Poor initial reception. Service advisor was outstanding. Great communication, very responsive. Service was good.

smooth transaction

I'm very upset because they performed the services I requested. But I'm certain that only ONE SENSOR needed fixing regarding the tires, and I have recent receipts from the shop where I had the other 3 sensors replaced not long ago. The display showed all the information about the air pressure, but now, after your service, it doesn't show any information about the 3 sensors that my car SHOULD HAVE IN GOOD CONDITION. And according to your mechanic, I need to replace all 4 sensors. I think it's outrageous that they want me to fix what, I repeat, I'm sure my car should still have in good working order.

(1) Great job in receiving, processing and getting me a ride to work (2) NEED IMPROVEMENT: Sponsor updates on vehicle status; I had to reach out and get a response; same thing with return ride which I had to get my own ride to get back. (3) My sponsor was busy, so a manager stepped up and got me processed out...Great Job! I would have given 5 stars if the sponsor comm and pickup ride was a better experience.

Scott was very helpful and went out of his way to help me and my family when he didn’t have to! When I am ready to buy another truck I will becoming to Bently!!!

Was there to pick up vehicle after service. Was taken to the cashier but she didn’t have the any paperwork on my truck. Was told to go to see an advisor who then told me to go to the cashier. I explained that she didn’t have any paperwork. He then printed the paperwork, walked back to the cashier where I provided a CC for payment. Only after she ran my card sis she tell me that there would be an additional 3% charge. Hard to believe that a company as large as this tacks on a charge for CC!! I asked about a debit card where she said no additional charge. I then said “that would have been nice to know earlier”. She indicated that a sign is posted on the window. Sorry. Didn’t see it!! Bolt still missing from the bed cover. (Which was one reason why it was there. Needed to order parts). I requested that something be installed as I almost lost it due to wind. I waited for approx 20 min then told the advisor that I would take care of it when I got home. Arrived home and they apparently removed the second bolt on the other side to try to get a bolt that fit. I drove home not knowing that there was nothing to hold the cover from blowing off while driving! Not good. Communicated with my advisor the next day but was out sick that day and she apologized and assured me that all would be taken care of when the ordered parts arrived.

Kevin was helpful in scheduling my appointment and talking before the work was done.

happy with the work in a timely

John did a great job

The service I received was fine. I was supposed to get a differential fluid service in addition to an oil change and was told about 3 hours. 4 hours later I contacted them and nothing had been done yet, so I had to drop what that and only get the bare minimum. Bottom line, terrible communication and I’ll go elsewhere for service more complicated than an oil change and tire rotation.

Joe was a superb salesman and made my purchase a pleasurable experience. Thank you again, Joe!

Na

Kevin in service writing was great will definitely be back making sure I deal with him

While the 4.5 hour wait was a little long (but not unexpected), I was very comfortable during the wait, and Hector checked in on me several times. The check in process was really good - fast and high tech. And the vehicle report was excellent and delivered to my email within minutes. When it was all done, everyone was super professional, including the lovely cashier that got the paperwork ready. All around a really great experience.

Very pleasant

Hector was very friendly. He got me and my questions handled very quickly

It was the absolute easiest process I've ever had in a care buying experience!

Great dealership. Very responsive. Easy transaction

Dropped my car three times to have a problem resolved, only to be told the third time that there is no resolution. Further, I was told that GMC is aware of the problem and will have a fix in the near future. Also, the wait time to check my car is entirely too long.

Much thanks to Hector for taking care of my truck. Best service rep in my opinion.

Customer Service was attentive and helpful. I was kept informed of the service being performed. The checkout and delivery of my vehicle was painless. l look forward to my next visit

They were very help and friendly

Great people and highly recommend!

Hector is the man! Excellent service as usual.

Ricky Crook is an excellent salesman. never pushy very accommodating to my needs and desired in a vehicle and help me find the perfect vehicle for my family.

Patient and made sure I understood everything that will take place

Everyone was great and went above and beyond!

Mo was awesome

Was going to drive to Nashville to buy a new truck. They were able to get me the truck the next day so I didn’t have to spend a whole day driving up to Nashville and back.

The support staff helped me arrange a towing service and repiared my vehicle quicker than expected.

It was nice to meet a few new service reps. They clearly explained the car issue and corrected the problem.

Great job done by greater people. I had side steps installed on my 2026 Acadia. Great job guys. Thanks to my salesman, my service advisor, and especially the service techs who installed them. Not an easy job. Fred Gasbarro

For real dealership. Treated me like royalty. Jameson and Lamont did what I didn't think was doable. I'll be a return customer. Thanks

Hector is so pleasant to work with at GMC. Detailed car cleaning was grea

On Saturday, March 7th, I went to view and test drive the car. I was told there would be a nurse discount, a.k.a. a first responder discount. The following Tuesday, I had put down a $500 deposit for the car. I had also gone to the bank Tuesday evening to get all of the papers signed and documented. Tuesday night I went to get my ID. my account, like they had asked me to receive the code, but there was not a nurse discount on there. Wednesday I arrived at the dealership; after I had signed papers for a loan, it was expressed to me and my partner that there was no nurses' discount. I felt that it was their fault that this was not expressed to me prior to putting down a deposit or on Saturday when I went to view the car. I had a check in hand, and they still did not offer to give me the discount that I was previously told was on the paper. The amount that was sent to the bank was the amount I signed for; however, when I went to the dealership, the amount had increased. I was lied to. We had asked if there would be any incentives or anything we could do. My partner and I were told that there was nothing they could do. We got there on Wednesday morning at 9:15, and we did not leave until 2:30 PM. It was all very frustrating. In the end, we ended up getting the car; however, I only feel like I got the car because they had to honor the price they sold the car to me for.

Wonderful Dealership! Wonderful Staff and Team at Bentley GMC Huntsville. Leadership is totally engaged. Great sales Team and Great Service Team. You go back to dealerships like this because the care and they know customer service. Thank you!!

I arrived at 0700 to have the left rear LED light repaired. I was immediately greeted and informed of how long the repair would be. I was offered a ride or I could wait in the lounge. The repair was completed within the time span I was told. I was given the necessary paperwork and told to have a great day.

My buying experience proved excellent. Ricky Crook, my salesman, was cordial and professional, taking ample time to explain carefully all aspects of the purchase. In addition, he demonstrated the features of my new vehicle in detail. I couldn't be more satisfied.

The service dept. was outstanding, especially the technician Joey Johnson.

My husband went for me and said the service was good.... Unfortunately, I had to go to work.Thanks for servicing my vehicle. I appreciate you guys hard work. Have a blessed and highly favored day!.

I recently purchased my GMC truck from your dealership, and I wanted to share that the sales and finance teams were professional, helpful, and made the process smooth and enjoyable. Thank you for the great experience!

Very easy to do business with! great pricing and trade value:)

Service was very good and thorough. They took the extra step and saved me some money as well. They did all that was necessary and then some. Everything that was done to my vehicle was explained in detail on the invoice. Overall service was a very good experience.

We came to look at trucks with no intention of buying a truck. My husband found a truck that was very much like the truck he built online. Three things were missing. Ryan Wilson greeted us and helped get pricing for everything my husband wanted to add to the truck. He was very professional and friendly. Alex helped with the pricing and answered all our questions. We drove away in an amazing truck. My husband is very happy. We are excited to bring the truck back for all the additions. We had an amazing experience working with Ryan, Alex and the parts guy. Thank you for helping us find our forever truck.

Everyone treated us so well! We were contacted each day about the car. We’re very pleased!!

Joe Ferguson did a great job with the purchase of my new GMC Sierra. He’s very familiar with the truck and was very thorough in showing me all the features and options.

Bentley Buick made the process very swift. I came in with a mindset on one specific car and trim and with limited options and one left, I pulled the trigger. My welcome was subpar, but I entered the dealership with an open mindset because my mind was made up a month ago. If I was on the fence about the model, the day would’ve ended differently. I had a great appreciation for the swift process in the completion of the transaction which made a huge difference. Thank you Bentley Buick for a streamlined process and digital approach.

Josh was very helpful, and the process was smooth.

Very fast, friendly and professional

Upon arrival I was welcomed and treated very well. My vehicle was serviced while I waited. I experienced no problems at all.

Advisor was very informative, very willing to try and help. Wend out of his way to slip my truck into the schedule so I could get the diagnosis as quickly as possible.

Great customer service rep Heath. He showed me how to redeem my GM bucks from my GM rewards card.

Five stars for the service team at Bentley Buick GMC! I worked with Hector Analista, who was incredibly helpful, friendly, and knowledgeable. He kept me updated throughout the process and made sure all my questions were answered. It’s rare to find a dealership that makes you feel so valued as a customer.

Mo is the best! She is forthright, no bullshit and does not over promise and under deliver! Somebody got smart when they hired Mo. she is a very good communicator. If I still had my businesses I would hire her away from you guys in a heartbeat!

Excellent salesmen and leadership

The staff was courteous and professional. The service was done satisfactorily.

It was great, however sure do wish the vehicle came with a manual { a paper one}

Customer service is awesome. The entire staff like Sales and Service department is very friendly and work hard to keep your business. They go above and beyond to take care of customers.

Easy, fast, very convenient

They were prompt, timely, and took care of the issue (a check engine light). Great job.

Scott Wallace was able to work my emergency related service visit in, and I was back with my vehicle within 48 hours. That is great service!! Thanks, John

From the moment I drove up until my service was complete, I was treated professionally. Such a great department!

Prompt, courteous, knowledgeable.

Hector is awesome

It was my first time visiting their service department, so I was unsure of what the process was. The first gentleman was very kind and went and brought my truck up to where it needed to be. Someone else drove up before my truck was brought to the Bay and the service advisor made note that my truck was there first so I was tended to before that person which was nice to see as well. I wasn’t offered a bunch of services outside of what I went there for which was a nice surprise because I do not like making those decisions spur of the moment. Pickup and check out were seamless.

Joshua and George Torres were fantastic! Lamont screwed me on the finance deal that we agreed to prior to my 725 mile trip to Huntsville. I upgraded to the Ultimate when I got there, an additional $7000, and he reniged on the finance deal; $1000 rebate AND no penalty for early payoff. I could have paid cash but he knew he had me by the balls!

X

Working with Hector and the technician was great. They were quick and helpful and informative and kind.

Great and fast customer support. Thank you!

Is good company had good employee?

MO is the best weapon you have. She is great . She explains everything and sets realistic expectations for me the customer. With her attitude and knowledge I am sure all her customers are as pleased as I was.

Thank you appreciate the service as always

Service was done in a timely manner and I was kept informed during the process. Checkout was quick and I was on my way.

My first time experience was exceptional.

thanks

Friendly staff and clean waiting

Very good dealership

Took me right in, comfortable waiting area.

Excellent service

service done correctly, minimum time required and pleasant helpful people. all you could ask for.

Efficient

Extremely welcoming, accommodating and respectful.

Prince did an outstanding job. Easy to deal with and made my purchase enjoyable.

Great staff and customer service

Great experience would recommend.

My husband bought his truck on a Saturday and I bought my Yukon the following Tuesday from Joe Ferguson. He listened to what we wanted and he went above and beyond to get us what we wanted. He didn’t stop until we were satisfied. When we are ready to trade in vehicles again we will be going back to see Joe! Our experience was fantastic. Everyone in the dealership was helpful and kind.

Pricing for repairs was ridiculous. We went elsewhere and got brakes repaired, belt replaced, and fluids changed for less than what you wanted to charge for just brakes. People are nice enough, but pricing has got to change for us to be back.

Dear Team, Thank you for the opportunity to provide feedback regarding my recent service experience on March 30, 2026. I appreciate the service provided and the communication throughout the process. Overall, my experience was positive, and I would rate it as [insert your rating here, e.g., Four Stars]. If there are any additional details or follow-up needed, please feel free to reach out to me directly. I will also complete any additional Customer Satisfaction Survey sent by Buick|GMC. Thank you again for your service and support. Respectfully, Sherman D. Ellington

Had a great experience. Had a couple of errors in paperwork but the dealer made everything right. Joe, Lamont and Butch made sure I was taken care of. Love my new Truck

Service was scheduled and executed effectively and efficiently.

Service was fast and professional.

Very easy and simple process

Jesus was great! Easiest experience I’ve ever had.

Pleasant staff! No high pressure work up... Patience with me as a customer was strongly appreciated! And Dan is the Man! I felt he was looking out for my best interests. BTW, I've been driving & purchasing vehicles for 47yrs - this was my first GM product.